Housing

  • Shelter:
    Shelter can provide support and practical advice for anyone facing issues with housing or homelessness.

    • Information and resources on a variety of housing issues, including how to get support for rent or mortgage payments, advice on debt and arrears, as well as legal advice on evictions and homelessness, can be found on their website here.
    • The number for their helpline is 0808 800 4444.

Planning

  • Planning Portal:
    An online planning and building regulations resource for England and Wales, supplying answers, services and information to anyone involved in the planning process – from home owners and businesses to planning professionals and Government officials.

Flooding

  • National Flood Forum:
    A national charity dedicated to supporting and representing communities and individuals at risk of flooding and helping communities to recover from flooding.

Healthcare

  • Samaritans:
    The Samaritans offer a free helpline support service, which is fully confidential and open to all, 24 hours a day, 365 days a year. Their number is 116 123.

    • The local Samaritans branch within the constituency is the North West Surrey Samaritans, which you can also visit at Samaritan Centre, Ledger Drive, Addlestone, Surrey, KT15 1AT (01932 844 444).
  • Surrey Disabled People’s Partnership (SDPP):
    An independent charity run and controlled by disabled people for disabled people. SDPP have developed a number of services to support people living with a disability or impairment, their carers and families, including an information service, welfare benefit advisors and professional advocates.
  • The HOPE Service:
    A multi-agency service for young people aged 11-18 who have complex mental health, emotional, social and educational needs, partnering the Surrey County Council and the Surry and Borders Partnership NHS Foundation Trust. At HOPE there is a dedicated team of social workers, nurses, teachers, psychologists, art/drama therapists, psychiatrists, occupational therapists, dietician and activity workers.

  • Mind:
    A national charity providing advice and support to empower anyone experiencing a mental health problem.

    • Local Mind services can be found in Woking, at CornerHouse, 2 Courtney Road, Woking, Surrey GU21 5HQ, 01483766998.
    • Their services include supported housing, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending.
  • First Steps Surrey:
    First Steps aims to help people talk about and understand their emotions, and to work their way back to emotional well-being. They offer a range of self-help resources, educational sessions and signpost people to other relevant local services.

Benefits

Family and Schools

  • Surrey Family Information Service:
    This is an internet, phone and outreach service that provides information, help and advice to parents of children and young people from 0-19 years old (up to 25 years old for young people with special needs). They can offer advice on childcare in the local area, events for families and outreach officers.

  • Surrey SEND Information, Advice and Support Service (SSIASS):
    Previously the Surrey Parent Partnership, SSIASS provides confidential, impartial and independent information, advice and support for young people and parents/carers of children with special educational needs or a disability (SEND) aged 0 to 25.

Community Funding

  • Community Foundation for Surrey:
    This is an independent charitable trust which works with the local community and voluntary groups to build permanent funds that will help to support the most vulnerable and disadvantaged local people. They award grants to local charities and community groups at a grassroots level, improving local facilities and projects.

  • Heathrow Communities Fund:
    Run under the guidance of The Communities Trust, the HCF makes donations to community projects local to the airport, focussing on projects linked to education and youth development, the environment and employment skills development.

  • Biffa Award:
    A significant part of the Landfill Communities Fund, the Biffa Award supports community projects ranging in size and scale from £500 to £1.6 million.